Training Services

Did you know that an estimated 609,000 workers in Britain sustained an injury at work in 2016/17? 

The Health and Safety (First Aid) Regulations 1981 require all employers to ensure their employees receive immediate attention if they are injured or taken ill at work. This includes carrying out a risk assessment, appointing a suitable amount of first aiders and providing appropriate first aid training. However, having the correct first aid provision in the workplace is not just a legal requirement, it is incredibly important for the safety of all members of staff! 

The QA Level 3 Award in First Aid at Work (RQF) qualification: 

This qualification is specifically designed for individuals who wish to act as a first aider in their workplace. Successful candidates will learn how to manage a range of injuries and illnesses that could occur at work and will be equipped with the essential skills needed to give emergency first aid. 

What’s more, as a regulated qualification, employers can book this course for their employees and rest assured that they have fulfilled their legal responsibilities for providing quality first aid training, without having to undertake any lengthy due diligence checks.

What is covered on the course: 

• The role and responsibilities of a first aider 
• Assessing an incident 
• Managing an unresponsive casualty 
• CPR and defibrillation 
• Recovery Position 
• Heart Attack 
• Stroke 
• Choking 
• Epilepsy 
• Asthma 
• Diabetes 
• Anaphylaxis 
• Shock 
• Head and spinal injuries 
• Chest injuries 
• Wounds and bleeding 
• Fractures 
• Sprains, strains and dislocations 
• Minor injuries 
• Burns and scalds 
• Poisoning 
• Eye injuries

Did you know that an estimated 609,000 workers in Britain sustained an injury at work in 2016/17? 

The Health and Safety (First Aid) Regulations 1981 require all employers to ensure their employees receive immediate attention if they are injured or taken ill at work. This includes carrying out a risk assessment, appointing a suitable amount of first aiders and providing appropriate first aid training. However, having the correct first aid provision in the workplace is not just a legal requirement, it is incredibly important for the safety of all members of staff! 

The QA Level 3 Award in First Aid at Work (RQF) qualification:

This qualification is designed for individuals who wish to act as an emergency first aider in their workplace. Upon successful completion of this qualification, candidates will be equipped with the essential skills needed to give safe, prompt and effective first aid in emergency situations.

What’s more, as a regulated qualification, employers can book this course for their employees and rest assured that they have fulfilled their legal responsibilities for providing quality first aid training, without having to undertake any lengthy due diligence checks.

What is covered on the course: 

• The roles and responsibilities of an emergency first aider
• Assessing an incident
• Managing an unresponsive casualty
• CPR and defibrillation
• Recovery Position
• Choking
• Seizures
• Shock
• Wounds and bleeding
• Minor injuries - Cuts, grazes and bruises
• Burns and scalds

Would you know what to do if a child in your care needed first aid? 

The Early Years Foundation Stage (EYFS) Statutory Framework requires all early years providers in England to have at least one person who has a current and full paediatric first aid certificate on the premises and available at all times when children are present. Providers should also consider the number of children, staff and layout of the premises and increase their paediatric first aid provision accordingly to ensure that a paediatric first aider is available to respond to emergencies quickly. 

The QA Level 3 Award in Paediatric First Aid (RQF) qualification:

This qualification has been specifically designed to meet the criteria set by the Department for Education’s EYFS Framework and is ideal for: 

• Those who have gained a level 2 and/or level 3 childcare qualification and have entered into an early-years setting and wish to be included in the staff to child ratios to comply with EYFS requirements. 
• Registered childminders and assistants who are required to hold a current and full paediatric first aid certificate to comply with the EYFS requirements. 
• Anyone who has a non-professional involvement with infants and children, such as parents, grandparents and want to learn key paediatric first aid skills. 

Successful candidates will learn the roles and responsibilities of the paediatric first aider and will be equipped with the necessary skills to administer safe and effective treatment when dealing with a range of paediatric first aid situations. 

Newly qualified entrants to an early-years setting who have completed a level 2 and/or level 3 qualification on or after 30th June 2016, must also have either a full paediatric first aid or an emergency paediatric first aid certificate within three months of starting work. 

What is covered on the course: 

• The roles and responsibilities of a paediatric first aider
• Assessing an emergency situation
• Dealing with an unresponsive infant or child
• Recovery Position
• CPR and AED
• Choking
• Head, neck and back injuries
• Fractures
• Anaphylaxis and allergic reactions
• Meningitis
• Asthma
• Febrile Convulsions
• Seizures
• Diabetic Emergencies
• Poisoning
• Burns and scalds
• Electric Shock
• External Bleeding
• Hypovolaemic Shock
• Eye, ear and nose conditions
• Bites and stings
• Minor Injuries
• Treatment for hot and cold body temperatures

Would you know what to do if you saw an infant or child in need of first aid? 

Having a good understanding of emergency paediatric first aid is incredibly important for the safety of children and it could mean the difference between life and death. 

The QA Level 3 Award in Emergency Paediatric First Aid (RQF) qualification 

This qualification has been designed in-line with the current Early Years Foundation Stage (EYFS) requirements and is ideal for: 

• Those who have gained a level 2 or 3 childcare qualification and have entered into an early-years setting and wish to be included in the staff to child ratios to comply with the EYFS requirements. 
• Anyone who cares for infants and children, such as parents, guardians, grandparents or those who have an involvement with infants and children and want to learn key paediatric first aid skills. 

Successful candidates will learn the roles and responsibilities of the emergency paediatric first aider and will be equipped with the skills needed to deal with a range of paediatric first aid situations, such as performing CPR and controlling external bleeding.

Newly qualified entrants to an early-years setting who have completed a level 2 and/or level 3 qualification on or after 30th June 2016, must also have either a full paediatric first aid or an emergency paediatric first aid certificate within three months of starting work. 

What is covered on the course: 

• The roles and responsibilities of an emergency paediatric first aider 
• Assessing an emergency situation 
• Dealing with an unresponsive infant or child
• Recovery Position 
• CPR and AED 
• Choking 
• Minor Injuries 
• Bites and Stings 
• Seizures 
• External Bleeding 
• Hypovolaemic shock

The Combined First Aid at Work and Paediatric First Aid Course is ideal for those who work in settings that require both first aiders and paediatric first aiders, such as schools, sports clubs or other childcare settings. 

Combining the QA Level 3 Award in First Aid at Work (RQF) and the QA Level 3 Award in Paediatric First Aid (RQF) into 3 extended days of classroom learning, this specially designed course enables candidates to gain the skills and knowledge needed to provide both adult and paediatric first aid, whilst minimising the number of training days required to achieve both qualifications. 

Candidates will cover a range of topics needed to provide effective first aid for adults, children and infants including CPR and defibrillation, choking, stroke, head injuries, asthma and much more.

What is covered on the course: 

• Roles and responsibilities of both first aiders and paediatric first aiders 
• Assessing an incident 
• Casualty assessment 
• Managing an unresponsive casualty 
• Recovery position 
• CPR and defibrillation
• Heart attack and Angina 
• Stroke 
• Choking 
• Epilepsy 
• Asthma 
• Meningitis 
• Diabetes 
• Anaphylaxis 
• Shock 
• Seizures 
• Febrile convulsions 
• Head, neck and spinal injuries 
• Wounds, bleeding and hypovolaemic shock 
• Chest injuries 
• Fractures 
• Dislocations, sprains and strains 
• Burns and scalds 
• Hypoxia 
• Hyperventilation 
• Minor injuries 
• Eye, nose and ear injuries 
• Poisoning 
• Electric shock 
• Incident reporting

Did you know that the number of hospital admissions for anaphylaxis in the UK has increased more than sevenfold in the last 10 years? 

Anaphylaxis is a severe and life-threatening allergic reaction, which requires immediate medical attention. With the number of sufferers increasing each year, it is extremely important to know what to do when faced with this acute emergency condition. 

The QA Level 2 Award in Basic Life Support and Management of Anaphylaxis (RQF) 

This qualification has been designed for those who have a specific responsibility at work, at home or in voluntary and community activities, to provide basic life support and manage anaphylaxis when dealing with an emergency. 

Successful candidates will be able to recognise the signs and symptoms of anaphylaxis and will be equipped with the vital skills needed to administer safe, prompt and effective treatment.

What is covered on the course: 

• Chain of survival 
• Incident and casualty assessment 
• Managing an unresponsive casualty 
• CPR and defibrillation 
• Recovery Position 
• Common anaphylaxis triggers 
• Signs and symptoms of anaphylaxis 
• Treatment 
• Medication 
• Adrenaline auto-injectors

Would you know how to provide effective first aid in an emergency? 

The QA Level 2 Award in Activity First Aid (RQF)

This qualification is a regulated and nationally recognised qualification designed for those who have a responsibility to provide first aid in outdoor and activity-based environments. 

Successful candidates will gain the knowledge and skills needed to treat a range of conditions that could occur during any form of activity, from life threatening illnesses to minor injuries.

What is covered on the course: 

• The role and responsibilities of a first aider 
• Assessing an incident
• Managing an unresponsive casualty
• CPR and AED use
• Recovery Position
• Heart Attack
• Stroke
• Head, neck and back injuries
• Chest and abdominal injuries
• Fractures
• External bleeding
• Shock
• Burns and scalds
• Choking
• Poisoning
• Anaphylaxis
• Asthma
• Diabetes
• Epilepsy and seizures
• Treatment for hot and cold temperatures
• Minor injuries
• Sprains, strains and dislocations
• Eye injuries

Did you know that the HSE guidelines state that employers should ensure their first aiders remain competent to perform their role? 

As such, it is strongly recommended that first aiders undertake annual refresher training to practise their skills and update their knowledge on the latest first aid procedures. 

The First Aid at Work Annual Refresher qualification

This qualification is specifically designed to allow qualified first aiders to update their first aid skills yearly, until requalification training is required. Successful candidates will leave with a renewed confidence, having had the opportunity to practise essential first aid procedures, as well as learn the latest techniques needed to deal with an emergency situation. 

With all subjects covered in just half a day, this course is an ideal way to satisfy HSE requirements whilst minimising disruption to your organisation’s day to day activities!

What is covered on the course: 

• Assessing an incident
• Managing an unresponsive casualty
• Recovery Position
• CPR and defibrillation
• Wounds and bleeding
• Choking
• Managing a casualty in shock
• Seizures

The Early Years Foundation Stage (EYFS) Statutory Framework states that early years providers should consider whether paediatric first aiders need to undertake annual refresher training to maintain basic key skills and keep up to date with any changes to paediatric first aid procedures. 

The QA Level 3 Award in Paediatric First Aid (Annual Refresher) (RQF) qualification 

This qualification has been specifically designed to allow qualified paediatric first aiders to refresh their knowledge and practise essential paediatric first aid skills every year until requalification training is required.

Successful candidates will leave the course with a renewed confidence having practised essential paediatric first aid procedures, such as performing CPR, dealing with a choking casualty and much more.

What is covered on the course: 

• Assessing an incident 
• Managing an unresponsive infant or child 
• Recovery Position 
• CPR and defibrillation 
• Choking 
• Seizures

Please contact RCR Services for more details – 0800 994 9940

Please contact RCR Services for more details – 0800 994 9940

Please contact RCR Services for more details – 0800 994 9940

Please contact RCR Services for more details - 0800 994 9940

A course to be carried out over 2 days, where we focus on dealing with incidents far from medical help with the minimal equipment you would carry while participating in or leading outdoor activities. 

The emphasis is on practical skills with plenty of hands-on practice including lots of outdoor scenarios.

This course is designed specifically for those operating in outdoor, remote or wilderness environments. The training focuses on problem prevention and effective patient management when access to definitive care is difficult or delayed.

Excellent for Duke of Edinburgh Award Leaders or Assessors, Outdoor Centres, Climbing Walls, ML Award Holders and SPA Award Holders, Scouts, Scout leaders, or anyone interested in working or playing in the outdoors.

What is covered on the course: 

• Assess and prioritise a first aid incident

• Deal with the principals of incident management

• Deal with an unconscious casualty

• Carry out resuscitation (CPR)

• Use of AED de-fib machines

• Control bleeding and manage shock

• Control scalds and burns

• Control and manage fractures, spinal injuries and head injuries

• Manage soft tissue injuries, including sprains and strains

• Manage snake bites and tick removal

• Manage hypo/hyperthermia

• Manage first aid conditions such as asthma, epilepsy, diabetes

• Manage allergic reactions

• Manage and deal with outdoor specific first aid incidents 

• Carry out evacuations if necessary

• Use and maintain first aid kits

• Use alternative first aid methods, where first aid kits are not sufficient

• Maintain communications with police, ambulance, mountain or lowland rescue organisations. 

• Understand how mountain/lowland rescue and air evacuation works.

Please contact RCR Services for more details – 0800 994 9940

Would you know how to react in the event of a terrorist attack? 

Whenever there is a shooting, stabbing or bomb explosion, the initial priority is understandably to ensure public safety, which can unfortunately cause delays to the emergency services being able to reach the injured. 

The QA Level 2 Award in citizenAID (RQF) 

This qualification has been specifically developed to help members of the public learn life-saving skills for use in these extreme situations. Based on the citizenAID phone App and pocket guide, this regulated qualification is designed to teach people how to react safely, prioritise the injured and give first aid to victims in the event of a deliberate multiple casualty incident. 

During this 3-hour course, candidates will have the opportunity to practise techniques for dealing with catastrophic bleeding and will be equipped with the skills and knowledge needed to save lives in the aftermath of a terrorist attack.

What is covered on the course: 

• Determining the appropriate actions to take in the event of a knife attack, active shooting, a suspected bomb or bomb explosion. 
• Reporting the incident to the emergency services
• Prioritising multiple casualties
• Providing sufficient information when the emergency services arrive
• Dealing with an unresponsive casualty who is breathing
• Controlling severe external bleeding
• Applying manufactured and improvised tourniquets
• Using improvised and manufactured dressings to pack wounds

Is your work place safe? 

The QA Level 1 Award in Fire Safety Awareness (RQF) 

This is a regulated and nationally recognised qualification designed for those who want to increase their awareness of fire safety in the workplace. 

Candidates will learn basic fire safety principles to ensure they are keeping themselves and others in the workplace safe at all times. They will also learn what to do in the event of an emergency and the simple measures that can be taken to control the risk of fires. 

With subjects covered in just half a day, this course is an ideal way to ensure that all employees have a good understanding of fire safety, whilst minimising disruption to your organisation’s day to day activity.

What is covered on the course: 

• Causes of fires in the workplace
• The costs of fires in the workplace for employers, employees and society
• Basic fire safety duties and responsibilities
• Actions to be taken in the event of a fire
• Principles of fire risk control
• Key elements for effective fire risk management
• The fire triangle and controlling fire risks
• Fire risk control measures
• Fire prevention measures
• Safe use of portable fire-fighting equipment
• Fire safety equipment checks
• Fire safety practical session - using a fire extinguisher

Did you know that breaches of fire safety laws can result in unlimited fines and imprisonment? 

The QA Level 2 Award in Fire Safety (RQF)

 This is a regulated and nationally recognised qualification that has been specifically designed for anyone who has a specific responsibility for fire safety in the workplace, such as designated fire wardens/fire marshals. 

Successful candidates will gain an understanding of fire safety management at work and the specific roles and responsibilities related to fire safety in the workplace.

What is covered on the course: 

• Causes of fires in the workplace
• The fire triangle
• Hazards during and after a fire
• Fire and smoke spread

Identifying and controlling fire hazards:

• Fire prevention
• Fire detection and raising the alarm
• Means of escape
• Principles of extinguishing fires
• Fire-fighting equipment and systems
• Fire safety laws
• Duties and responsibilities of employers and employees
• Undertaking a fire safety inspection
• Fire safety risk assessments
• Contents of a fire safety briefing

Roles and responsibilities of the nominated fire warden:

• On a day-to-day basis
• During an emergency
• Fire safety practical session - using a fire extinguisher

Please contact RCR Services for more details – 0800 994 9940

Did you know that 31.2 million working days were lost due to work-related illnesses and workplace injury in 2016/17?

It is an employer’s duty to protect the health, safety and welfare of their employees and other people who might be affected by their business. This includes providing sufficient information, instruction and training to employees to allow them to work in a way that does not put themselves or others at risk.

The QA Level 2 Award in Health and Safety in the Workplace (RQF)

This is ideal for all employees, as it helps candidates develop a greater understanding of health and safety issues and the role that everyone plays in maintaining a safe working environment. What’s more, with subjects covered in just 1 day, this regulated, and nationally recognised qualification is the ideal way for organisations to improve health and safety awareness, whilst minimising disruption to everyday business operations!

What is covered on the course: 

Roles and responsibilities of employers and employees

Health and safety laws, including:

• Penalties for non-compliance
• Training and competence in the workplace
• Communicating health and safety information
• Risk assessments and risk control hierarchy

Identifying and controlling risks from common workplace hazards:

• Slips, trips and falls
• Manual handling
• Fire safety
• Working from height
• Electricity
• Hazardous substances
• Workplace conditions
• Ergonomics
• Equipment
• Noise and vibration
• Transport and vehicles
• Violence
• Smoking, alcohol and drugs
• Stress
• Procedures for responding to accidents and incidents
• Recording incidents, accidents and ill health
• COSHH Training
• Asbestos Awareness training
• DSE Training

Did you know that incorrect manual handling is one of the most common causes of injury at work? 

The QA Level 2 Award in Principles of Manual Handling (RQF)

This is a regulated and nationally recognised qualification, designed to cover the basic principles of manual handling. This is generally a theory-based qualification is ideal for all employees as it provides candidates with an awareness of safe manual handling practices and the risks of unsafe manual handling. With subjects covered in just half a day, this course is an ideal way to reduce the risk of workplace manual handling injuries, whilst minimising disruption.

What is covered on the course: 

• Common manual handling injuries
• Manual handling laws
• Responsibilities of employers and employees
• Risk assessments

Safe movement principles associated with manual handling, including the body’s:

• Musculoskeletal systemCentre of gravity
• Lever system

Theory and some practical sessions of safe manual handling principles, including:

• Preparing for a lift
• Solo lifting, carrying and lowering an object
• Team manual handling

Manual handling equipment:

• Types of manual handling aids and equipment
• Maintenance and requirements for testing

Did you know that incorrect manual handling causes over a third of all workplace injuries? 

The law states that employers have a legal responsibility to provide adequate training for those who perform manual handling tasks in their day to day role. 

The QA Level 2 Award in Safe Moving and Handling (RQF) 

This is a regulated and nationally recognised qualification designed for those who work, or intend to work, in a role that involves manual handling. It is the perfect course for those working in a variety of environments including warehouses and shops. 

Successful candidates will learn the key principles of manual handling and how to apply these to their workplace. They will also practise a wide range of techniques, ensuring that they leave the course confident and proficient in moving and handling.

What is covered on the course: 

• Common manual handling injuries
• Manual handling laws
• Responsibilities of employers and employees
• Risk assessments

Safe movement principles associated with manual handling, including the body’s:

• Musculoskeletal system
• Centre of gravity
• Lever system

Manual handling equipment:

• Types of manual handling aids and equipment
• Maintenance and requirements for testing

 Manual handling practical sessions:

• Solo lifting, carrying and lowering an object
• Team manual handling
• Using equipment

Did you know that there are more than 500,000 cases of food poisoning in the UK each year?

EU and UK regulations state that all food handlers must receive appropriate training in food safety practices relevant to their duties. However, having a good understanding of food safety practices is not only a legal requirement, it is also essential in protecting the health of both consumers and food handlers. 

The QA Level 2 Award in Food Safety in Catering (RQF) 

This qualification is a regulated and nationally recognised qualification for people working, or planning to work, in the food catering industry. The qualification is also ideal for those who handle food or work in food production environments, due to the nature of their work, such as pest control officers, chefs, cooks, and delivery personnel. 

Successful candidates will gain a strong understanding of the importance of food safety, including correct food handling practices and measures to reduce the risk of contamination.

What is covered on the course: 

• The importance of food safety
• Food safety laws
• Legal responsibilities of food handlers
• Types of contamination and the associated risks
• Bacteriology
• Food poisoning
• Foodborne illnesses
• An introduction to Hazard Analysis and Critical Control Points (HACCP)
• Personal hygiene
• Work flow, work surfaces and equipment
• Cleaning and disinfection
• Waste disposal
• Pest control
• Safe food handling practices including time and temperature controls
• Preparation
• Cooking & reheating
• Chilling
• Cooling
• Freezing
• Thawing
• Hot holding
• Displaying food
• Core temperatures
• Food preservation
• Storage
• Stock control procedures

Did you know that there are more than 500,000 cases of food poisoning in the UK each year? 

EU and UK regulations state that all food handlers must receive appropriate training in food safety practices relevant to their duties. However, having a good understanding of food safety practices is not only a legal requirement, it is also essential in protecting the health of both consumers and food handlers. 

The QA Level 2 Award in Food Safety for Retail (RQF) 

This qualification is a regulated and nationally recognised qualification designed for those working, or planning to work, in a food retail environment such as: supermarkets, corner shops or premises with hot and chilled food display counters.

Successful candidates will develop a strong understanding of the importance of food safety, including correct food handling practices and measures to reduce the risk of contamination.

What is covered on the course: 

• The importance of food safety
• Food safety laws
• Legal responsibilities of food handlers
• Types of contamination and the associated risks
• Bacteriology
• Food poisoning
• Foodborne illnesses
• An introduction to Hazard Analysis and Critical Control Points (HACCP)
• Personal hygiene
• Design of premises and equipment
• Cleaning and disinfection
• Waste disposal
• Pest control
• Safe food handling practices including time and temperature controls
• Cooking & reheating
• Chilling
• Cooling
• Freezing
• Hot holding
• Displaying food
• Temperature measuring devices
• Core temperatures
• Food preservation
• Storage
• Stock control procedures
• Food spoilage

Did you know that there are more than 500,000 cases of food poisoning in the UK each year?

EU and UK regulations state that all food handlers must receive appropriate training in food safety practices relevant to their duties. However, having a good understanding of food safety practices is not only a legal requirement, it is also essential in protecting the health of both consumers and food handlers. 

The QA Level 2 Award in Food Safety for Manufacturing (RQF) 

This is a regulated and nationally recognised qualification designed for those who work, or are planning to work, in a food manufacturing environment. 

Successful candidates will develop a strong understanding of the importance of food safety, including correct food handling practices and measures to reduce the risk of contamination.

What is covered on the course: 

• The importance of food safety
• Food safety laws
• Legal responsibilities of food handlers
• Types of contamination and the associated risks
• Bacteriology
• Food poisoning
• Foodborne illnesses
• An introduction to Hazard Analysis and Critical Control Points (HACCP)
• Personal hygiene
• Design of premises, work surfaces and equipment
• Cleaning and disinfection
• Waste disposal
• Pest control
• Safe food handling practices including time and temperature controls
• Cooking & reheating
• Chilling
• Cooling
• Freezing
• Thawing
• Hot holding
• Temperature measuring devices
• Core temperatures
• Food preservation
• Storage
• Stock control procedures
• Food spoilage

Please contact RCR Services for more details – 0800 994 9940

Please contact RCR Services for more details – 0800 994 9940

Please contact RCR Services for more details – 0800 994 9940